DocoMatic

Per page, in credits

PDF remediation pricing that fits public budgets

Everything you use is measured in credits, so plans, packs and overage share one meter. The price per credit falls as your volume grows.

All prices are in US dollars (USD).

You are not charged for a document that does not reach its level's verification threshold.

Reserved credits are released automatically. You can then re-run it, choose a higher level or add human review.

Read the full verification guarantee
  • Level 1

    1 creditper page

    Plain text documents

  • Level 2

    4 creditsper page

    Tables, columns, figures and scans

  • Level 3

    30 creditsper page

    Fillable forms

Credits per page, by level

What decides a document's level

When you upload a document, we analyze what it contains and recommend a level. You see the recommendation, the reasons and the credit estimate, and you choose the level before any work runs. The level applies to every page of that document.

The recommendation is a starting point, not a lock. A scanned document needs OCR (optical character recognition, which turns a page image into text), so it runs at Level 2 with the OCR add-on or at Level 3. Level 1 does not run OCR.

For example, a 10-page budget with tables is recommended for Level 2 and uses 40 credits.

How a level is recommendedA decision flow. If the document has fillable form fields, Level 3 is recommended. Otherwise, if it has tables, multi-column pages, images that need alt text or scanned pages, Level 2 is recommended, and scanned pages need the OCR add-on. Otherwise, Level 1 is recommended. You choose the level before any work runs.
Fillable form fields?
Tables, columns, images or scanned pages?
Level 3
Level 2
Level 1
You choose the level, then work runs
YesNoYesNo
Service levels: what leads to each one and what it is checked against
LevelCredits per pageRecommended when the document hasTypical documentsChecked against
Level 11Text, headings and lists only: no form fields, tables, multi-column pages, images that need alt text or scanned pagesLetters, notices, minutes, single-column reportsMachine checks: tag tree, title, language and no untagged content. Not validated against PDF/UA.
Level 24Data tables, multi-column pages, or figures and images that need alt text (a text description for screen readers). Scanned pages also land here, with the OCR add-on.Budgets, agendas, newsletters, staff reports, scanned recordsThe Level 1 checks, a DocoMatic Score of 95 or higher, and veraPDF PDF/UA-1 validation with zero failures
Level 330Fillable form fields. Level 3 adds the forms work: radio button groups, choice lists, required fields, format hints, signature fields and tab order across pages. OCR is included.Permit applications, registration forms, IEP and 504 formsThe Level 2 checks, plus a reviewer spot-check

“Checked against” is a summary. The full verification threshold for each level, including what Level 1 does not cover, is published on the guarantee page.

Plans for every backlog

Monthly credits at a falling price per credit. If you use more than your allotment, the extra credits are billed at your plan's overage rate. Unused plan credits roll over for one month, up to 100% of your monthly allotment.

Monthly and annual plans compared
StarterGrowthScaleEnterprise
Price$299.00 per month$999.00 per month$2,999.00 per monthFrom $30,000.00 per year
Credits included1,000 per month4,000 per month15,000 per month200,000+ per year
Effective price per credit$0.30$0.25$0.20$0.12–$0.18, contracted
Overage, per extra credit$0.36$0.30$0.24Agreed in your contract
Team members included51550Agreed in your contract
Monitored domains1310Unlimited
Single sign-on (OpenID Connect)IncludedIncludedIncludedIncluded
SupportEmailEmail, priority responseEmail, priority responseSet in your agreement
Get startedStart free trialStart free trialStart free trialContact us

Running low mid-month? Add a credit pack at any time.

Team members are a limit per plan. For more members, choose a higher plan or an Enterprise agreement.

Single sign-on (OpenID Connect) is included on every paid plan, Agency / Partner too. It is not part of the free trial.

Agency / Partner — $499.00 platform fee per month

Delivering document accessibility for several client organizations? The platform fee covers client tenants and credit allocation. Credits are agreed separately.

Talk to us about partnering

Which one fits

Starter
Suits one website with a steady, modest publishing volume. 1,000 credits a month covers about 1,000 Level 1 pages or 250 Level 2 pages.
Growth
Good for a larger, steady publishing volume, or for up to 3 monitored domains. 4,000 credits a month covers about 1,000 Level 2 pages.
Scale
Suits a large backlog you intend to clear within a year, or up to 10 monitored domains. 15,000 credits a month covers about 3,750 Level 2 pages.
Backlog pack + Starter
Good for a large one-time clean-up with modest ongoing volume. The pack covers the archive, and the plan covers what you publish each week.

Not sure? The estimator below works it out from your page counts.

Just one document? Here is what we would recommend instead.

Pay as you go

No subscription. Buy a credit pack when you need one. Packs are available to approved organizations and expire 12 months after purchase.

Pay-as-you-go credit packs
1,000 credits5,000 credits25,000 credits
Price$450.00$1,875.00$7,500.00
Price per credit$0.45$0.375$0.30
Expires12 months after purchase12 months after purchase12 months after purchase

Packs cost more per credit than a subscription at the same volume. That is the trade for having no commitment.

Backlog packs

One-time packs for the first clean-up of a large archive, with 24 months to use them. Available to approved organizations, with or without a plan.

One-time backlog packs
50,000 credits250,000 credits1,000,000 credits
Price$9,000.00$37,500.00$120,000.00
Price per credit$0.18$0.15$0.12
Expires24 months after purchase24 months after purchase24 months after purchase

Credits that expire soonest are used first. Monthly plan credits expire first, so they are normally used before backlog pack credits, and nothing you already pay for goes to waste.

How the rate falls

The price per credit falls as volume grows, across plans, pay-as-you-go packs and backlog packs.

Price per credit by option, highest first
OptionCredit volumePrice per creditType
1,000-credit pack1,000, one time$0.45Credit pack
5,000-credit pack5,000, one time$0.375Credit pack
Starter1,000 per month$0.30Monthly plan
25,000-credit pack25,000, one time$0.30Credit pack
Growth4,000 per month$0.25Monthly plan
Scale15,000 per month$0.20Monthly plan
50,000-credit backlog pack50,000, one time$0.18Backlog pack
250,000-credit backlog pack250,000, one time$0.15Backlog pack
1,000,000-credit backlog pack1,000,000, one time$0.12Backlog pack
Enterprise200,000+ per year$0.12–$0.18Annual contract
Price per credit falls with volumeHorizontal bars, one per option, highest price first: Pack, 1,000 $0.45; Pack, 5,000 $0.375; Starter $0.30; Pack, 25,000 $0.30; Growth $0.25; Scale $0.20; Backlog, 50,000 $0.18; Backlog, 250,000 $0.15; Backlog, 1,000,000 $0.12.Pack, 1,000$0.45Pack, 5,000$0.375Starter$0.30Pack, 25,000$0.30Growth$0.25Scale$0.20Backlog, 50,000$0.18Backlog, 250,000$0.15Backlog, 1,000,000$0.12
Price per credit falls with volume

Plan and pack prices are published and are the same for every organization. Enterprise rates are agreed within the published range.

For what PDF remediation costs across the market, read how much PDF accessibility costs.

Add-ons

Human review

10 credits per page, at any level

Some documents need a person, not just a pipeline. Human review is available at any level. Turn it on when you request a fix, or arrange it with our team. A named reviewer checks the remediated document in our review workbench and signs an attestation, and the file is delivered only after that sign-off. Level 3 already includes a reviewer spot-check.

Use it where the stakes are highest: legal notices, forms residents must complete, and anything going to a board.

How human review works

OCR for scanned documents

2 credits per page at Level 2, included at Level 3

OCR adds a text layer that matches the scanned page, grouped into paragraphs and headings, so the page can be tagged. Level 1 does not run OCR. Handwriting is not read reliably, and low-confidence recognition is flagged in the report.

What the no-charge promise is measured against

Every file is machine-checked before delivery. From Level 2 up, that check includes veraPDF(opens in new tab) PDF/UA-1 validation: an independent, open-source validator, not a score we grade ourselves. Level 1 is measured against machine checks only.

  • Machine checks on every file
  • veraPDF PDF/UA-1 from Level 2
  • A downloadable report per file
See how verification works

What's free, with no card

Size the problem and try the pipeline before you spend anything.

What you get without paying
WhatAllowance
Analyze and score documentsUp to 100 pages per month
Monitor one public domainUp to 500 documents, with monthly re-scans and alerts
Claim your entity's pageClaim it in our deadline directory and request corrections
Trial credits100 credits for 14 days, on up to 10 documents of up to 25 pages each, at Levels 1 and 2

How public entities buy from us

Card payment opens with our billing launch. Today, plans and credits are arranged by quote and paid by purchase order, with invoices paid by ACH — which suits the many public entities that cannot pay by card anyway. This is what we support today.

Supported today

  • Purchase orders and invoicing for larger orders
  • Invoices on net-30 to net-60 terms
  • Invoices paid by ACH
  • Tax-exempt certificates
  • W-9 available on request

Not yet available

  • Card payment. It opens with our billing launch.
  • A cooperative purchasing contract. We do not hold one yet. If your finance office requires one, tell us, because it shapes what we pursue first.

Estimate your monthly cost

Enter your monthly page volume by level. We work out the credits, the monthly cost under each plan and the cheapest pay-as-you-go option.

Total: 0 credits

Enter page volumes above to see your estimate.

Monthly cost per plan

  • Starter$299.00 
  • Growth$999.00 
  • Scale$2,999.00 

Cheapest pay-as-you-go option

    Total: $0.00

    One-time purchase, no subscription. Pack credits expire 12 months after purchase.

    This is an estimate from your page counts. The level is set per document when you request remediation, and you see the recommended level and credit estimate before any work runs.

    Compare with manual remediation in the cost calculator

    Pricing FAQ

    You are not charged for a document that does not reach its level's verification threshold.

    Read the full verification guarantee

    What happens if a document fails verification?

    You are not charged. Credits are reserved when a job starts and released automatically if the document does not reach its level's verification threshold. You can then re-run it, choose a higher level or add human review.

    Do I pay for re-runs?

    For a document you were charged for, re-running the same version at the same or a lower level within 30 days of the charge is free, and moving it to a higher level costs only the difference in credits. After 30 days, a re-run at the same or a lower level costs 25% of the full credits. A document that was never charged pays the normal price when it passes.

    Do unused credits roll over?

    Unused monthly plan credits roll over for one month, capped at 100% of your monthly allotment. Pack credits do not roll over; they stay valid until their own expiry date.

    How are pages counted?

    A PDF's page count is used directly, and fully blank pages are free. A Level 1 page uses 1 credit, a Level 2 page uses 4 credits and a Level 3 page uses 30 credits.

    Can we pay by purchase order?

    Yes. Today, orders are paid by purchase order with net-30 to net-60 invoicing, and invoices are paid by ACH. Card payment opens with our billing launch. We accept tax-exempt certificates, and a W-9 is available on request. Talk to us to set up a purchase order.

    How does the free trial work?

    The trial includes 100 credits for 14 days, on up to 10 documents of up to 25 pages each, at Levels 1 and 2 only. No card is needed. Outputs are full quality with no watermark, and everything you remediate is kept if you move to a paid plan.

    What decides whether a document is Level 1, 2 or 3?

    When you upload a document, we analyze it and recommend a level: Level 3 if it has fillable form fields; Level 2 if it has tables, multi-column pages, images that need alt text or scanned pages; and Level 1 for plain text. You see the reasons and the credit estimate, and you choose the level before any work runs.

    Who decides whether a file passed?

    Our pipeline checks every file against its level's published threshold. From Level 2 up, that includes veraPDF, an independent open-source PDF/UA-1 validator, and a file passes only with zero veraPDF failures. Level 1 gets machine checks and is not validated against PDF/UA. Every file comes with a downloadable verification report.

    Can we start with a backlog pack and add a plan later?

    Yes. You can buy a backlog pack without a plan. Credits that expire soonest are used first, so once you add a plan, its monthly credits are normally used before your backlog pack credits.

    Do you have a cooperative purchasing contract?

    Not yet. For larger orders you can buy from us with a purchase order and net-30 to net-60 invoicing, paid by ACH. If your finance office requires a cooperative contract, tell us.

    Which plans include single sign-on?

    Every paid plan: Starter, Growth, Scale, Enterprise and Agency / Partner. Single sign-on uses OpenID Connect, so your members sign in through your organization's identity provider. It is not part of the free trial. If a subscription ends, your single sign-on setup is kept but paused, and members sign in with a password or passkey until you choose a plan again.

    Start with 100 free credits

    No card. 14 days, up to 10 documents, Levels 1 and 2. Or scan your site first and see the size of the problem before you sign up for anything.